Simple Terms fora Colourful Website

01About These Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User", "Visitor", or "you") and Kenstar Plastic Industries Limited ("Kenstar", "Cool Baby", "we", "us", or "our").

These Terms govern your access to and use of the Cool Baby website, including all content, media, functionality, and services provided through the website.

By accessing, browsing, or using the website, you explicitly accept and agree to be bound by these Terms. If you do not agree with any part of these Terms, you must immediately discontinue use of the website.

02About Cool Baby & Company Details

Cool Baby is a premier babyware brand designed, manufactured, and distributed by Kenstar Plastic Industries Limited.

Kenstar Plastic Industries Limited is a registered company incorporated under the Laws of Kenya, with primary operations located on Likoni Road, Industrial Area, Nairobi, Kenya.

The terms "Cool Baby", "Kenstar", "we", "us", and "our" refer collectively to Kenstar Plastic Industries Limited and its operational brand divisions.

03Acceptance & Legal Capacity

By using this website, you represent and warrant that you possess the legal capacity to enter into a binding agreement under the laws of Kenya.

If you access or use the website on behalf of a corporate entity, distributor, or retail store, you warrant that you hold full legal authority to bind that entity to these Terms.

Minors: The website is intended for adult users, parents, and guardians. Minors may browse the site only under the supervision of a parent or legal guardian.

04Purpose of the Website

The Cool Baby website serves as an official online showcase and communication portal designed to present:

• Brand philosophy and product engineering standards
• Cool Baby product categories (feeding bottles, silicone teats, pacifiers, weaning sets, grooming, and nurseryware)
• Detailed product specifications, dimensions, materials, and care guides
• Retail stockist directories and authorized distribution channels in Kenya and East Africa
• Wholesale, retail partnership, and export enquiry mechanisms
• Frequently Asked Questions (FAQs) and customer support guidance

Website content is made available exclusively for general information and product discovery.

05No Direct E-Commerce Sales

The website functions as an informational product showcase. It does not currently process online financial transactions, credit card payments, or user retail order checkout.

Submitting a Contact Us form or sending an email enquiry does not constitute a legal contract of sale, purchase order, supply agreement, or stock reservation.

All commercial purchases, wholesale transactions, or distribution arrangements must be executed through formal written commercial agreements signed by authorized representatives of Kenstar Plastic Industries Limited.

Future E-Commerce Notice: Should direct online purchasing features be introduced on the website, comprehensive Sales, Shipping, Delivery, and Return/Refund Terms will be established and published prior to launch.

06Product Information & Specifications

We exercise rigorous care to ensure that product descriptions, dimensions, capacities, material compositions, and illustrations on the website are accurate and up to date.

However, please note:

• Product colors displayed on screens may vary slightly depending on display monitor calibrations and hardware settings.
• Product designs, packaging artwork, component colors, and accessory assortments may undergo minor updates during manufacturing iterations.
• Images are for illustrative presentation and may not convey absolute 1:1 physical scale.
• Regional stockists may maintain varying inventory selections across specific product lines.

Always review the physical packaging, user manual, age recommendations, and sterilization instructions included with actual Cool Baby products prior to use.

07Product Availability

Displaying a product on the website does not guarantee continuous stock availability at every retail location or stockist.

Product items marked "Coming Soon" or "Product Image Coming Soon" represent upcoming additions to the Cool Baby catalog and are not available for immediate supply.

For immediate stock confirmation in your local area, please contact our team or check our authorized retail stockist directory.

08KEBS Standards, BPA-Free Compliance & Safe Product Use

Quality Standards & Certification: All Cool Baby feeding bottles, teats, and nursery accessories are engineered and manufactured in strict compliance with the Kenyan Bureau of Standards (KEBS) guidelines, national food-contact plastic regulations, and international baby product safety benchmarks.

BPA-Free Guarantee: Cool Baby plastic feeding bottles and accessories are 100% free from Bisphenol A (BPA-Free), Phthalates, and toxic heavy metals.

Safe Product Handling & Sterilization: Parents and caregivers must follow all age recommendations, temperature limits, inspection routines, and sterilization procedures (washing before first use, routine boiling/steam sterilization, and replacing worn teats) supplied on product packaging.

Parental Supervision: Baby feeding products must be used under continuous adult supervision. Teats and pacifiers should be inspected prior to every feed and discarded at the first sign of wear or tear.

Medical Disclaimer: Website content is provided for informational guidance only and does not constitute medical advice. For specific infant nutrition or health concerns, consult a qualified pediatrician.

09Contact Forms & Communications

When submitting messages or enquiries through the Contact Us form, you agree to:

• Provide accurate, current, and truthful contact details
• Refrain from transmitting unlawful, harassing, defamatory, abusive, or obscene material
• Avoid disclosing unsolicited confidential trade secrets or unauthorized personal data of third parties
• Ensure submissions are free from software viruses, malicious scripts, or automated spam payload

Processing of submission data is governed strictly by our Privacy Policy.

We reserve the right to filter, block, or decline responses to spam, automated submissions, or abusive communications.

10Acceptable Use Policy

You agree to use the website strictly for lawful purposes. You must not:

• Engage in activities that violate any local, national, or international law or regulation in Kenya
• Attempt to breach, disable, or circumvent website security, authentication measures, or firewall controls
• Attempt unauthorized access to backend web servers, database repositories, or source code
• Deploy automated scraping tools, web crawlers, bots, or data extraction scripts without express written consent
• Transmit malware, trojans, ransomware, logic bombs, or destructive code
• Impersonate Kenstar Plastic Industries Limited, Cool Baby representatives, or other visitors
• Copy, mirror, modify, or frame any portion of the website interface without authorization
• Use Cool Baby trademarks or intellectual property in unauthorized domain names, meta tags, or paid advertising

Violations of website security may give rise to civil liability and criminal prosecution under the Computer Misuse and Cybercrimes Act of Kenya.

11Intellectual Property, Registered Patents & Trademarks

Complete Ownership: All content, designs, assets, and technology comprising the Cool Baby website are the exclusive intellectual property of Kenstar Plastic Industries Limited or its licensed partners.

Protected Intellectual Property Includes:

• Trademarks & Brand Assets: The "Cool Baby" wordmark, logo, bear mascot brand mark, "Kenstar" trademark, brand slogans ("Happy Baby, Happy Life", "Perfect Feeds. Happy Hearts"), and color combinations.
• Patents & Industrial Designs: Registered patents, patent applications, product bottle contours, ergonomically designed handles, anti-colic valve structures, and proprietary bottle caps.
• Visual & Digital Content: Product photography, packaging artwork, bespoke icon sets, vectors, web copy, layout designs, CSS animations, and UI code structure.

Limited License: You are granted a non-exclusive, non-transferable, revocable license to access and view website content solely for personal, non-commercial product reference.

Prohibited Acts: You may not copy, reproduce, distribute, modify, create derivative works of, publicly display, publish, or commercially exploit any website content or patented product design without prior written consent from Kenstar Plastic Industries Limited.

12Third-Party Links & Interactive Services

The website may provide links to external websites, social media channels, direction maps, or third-party stockists for convenience.

We do not endorse, control, or assume responsibility for the content, security, privacy practices, or operating terms of third-party platforms.

Accessing external third-party links is performed entirely at your own risk.

13Privacy & Data Protection

Our collection, protection, and use of personal data are detailed in our Privacy Policy.

The Privacy Policy is incorporated by reference into and forms an integral part of these Terms.

Review the complete Privacy Policy.

14Website Availability & Modifications

We endeavor to maintain uninterrupted operation and accessibility of the Cool Baby website.

However, we do not guarantee continuous, error-free, or uninterrupted access. Website availability may be temporarily suspended without notice for scheduled maintenance, system upgrades, server migration, or emergency technical repairs.

We reserve the right to alter, suspend, or discontinue any page, product feature, or section of the website at any time.

15Disclaimers of Warranties

Website content is provided on an "AS IS" and "AS AVAILABLE" basis for general information.

To the maximum extent permitted by applicable law in Kenya, Kenstar Plastic Industries Limited disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, or error-free operation.

Nothing in these Terms excludes statutory consumer rights or warranties that cannot be lawfully excluded under Kenyan law.

16Limitation of Liability

To the fullest extent permitted by the laws of Kenya, Kenstar Plastic Industries Limited, its directors, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or connection with your access to, use of, or inability to use this website.

This limitation applies whether based on contract, tort (including negligence), strict liability, or any other legal theory.

Where applicable statutory law restricts liability exclusions, our maximum liability for direct damages shall be strictly limited to the minimum amount permitted by law.

17Indemnification

You agree to defend, indemnify, and hold harmless Kenstar Plastic Industries Limited, its officers, directors, employees, agents, and brand affiliates from and against any claims, liabilities, damages, judgments, losses, costs, or expenses (including reasonable legal fees) arising out of your violation of these Terms, misuse of the website, or infringement of any intellectual property right.

18Force Majeure

Kenstar Plastic Industries Limited shall not be held liable or responsible for failure to perform or delay in performance of website services caused by events beyond our reasonable control (Force Majeure events).

Force Majeure events include acts of God, industrial strikes, telecommunications outages, cyber-attacks, power failures, natural disasters, national emergencies, or government restrictions.

19Kenyan Consumer Protection Rights

These Terms are drafted in full recognition of mandatory rights guaranteed under the Consumer Protection Act, 2012 of Kenya.

Nothing in these Terms excludes, limits, or modifies any consumer rights or statutory remedies that cannot be legally excluded under Kenyan law. In the event of a conflict between these Terms and mandatory consumer law, statutory law shall prevail.

20Changes & Amendments

We reserve the right to amend these Terms and Conditions at any time.

Updated terms will be posted directly to this page with a revised "Last updated" date.

Your continued use of the website following the posting of revised Terms constitutes your explicit acceptance of the changes.

21Governing Law & Dispute Resolution

Governing Law: These Terms, their interpretation, and any dispute or claim arising out of or in connection with the website shall be governed exclusively by the laws of the Republic of Kenya.

Good Faith Pre-Litigation Consultation: Before initiating formal judicial proceedings, both parties agree to attempt in good faith to resolve any dispute through informal written negotiation for a period of at least thirty (30) calendar days.

Jurisdiction: In the event a dispute cannot be resolved through informal consultation, it shall be submitted to the exclusive jurisdiction of the competent courts of Kenya located in Nairobi.

22Contact Us